Welcome to RK Social Communications! Our aim is to help clients communicate with their social & CRM audiences. How? By placing your audience at the centre of communications. With over 18 years experience in journalism, PR and online marketing, specialising in social media and CRM, including working for companies such as Whitbread PLC, John Lewis & Associated British Foods we have the expertise to help you connect and communicate with your customers.

Services include:

  • Social media & CRM strategic development
  • Social media foundations – assisting in developing areas such as processes, foundations & risk management
  • Social customer service set up
  • Social marketing/content & campaign development
  • Influencer strategy & thought leadership guidance
  • Training – social teams at all levels

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Latest client recommendation:

“Rachel recently completed a project for us with great professionalism, efficiency and enthusiasm, which led us to complete the project on time and with a positive result. Rachel’s strong knowledge of the social media landscape helped us to develop the project objectives, clearly map out the process and agree key deliverables, and then Rachel was brilliant at faciliating the process in a really seamless and stress-free way! Rachel also played a critical role in engaging our key stakeholders, educating them on social media and providing absolute confidence that we had the best recommendation. As well as being an expert in social strategy and activation, Rachel is also a real pleasure to work with and we would all highly recommend her”.

Jodie Soussan, Head of Digital, Jordans, Dorset & Ryvita